At Michelle Rose Jorgensen, we want you to absolutely fall in love with your new acquisition before it leaves our studio. To ensure you are completely confident in your investment, we provide comprehensive high-resolution photography, exact dimensions, and detailed material profiles for every listing.
Because our studio creates a diverse range of artistic mediums—ranging from highly fragile vintage assemblages to robust future collections—our return policies are structured by collection tier:
🛑 1. Return Tiers by Collection
- The Glitterwood Guild Collection: Due to the 1-of-1 original nature of these fine art sculptures and the delicate mid-century antiquities involved, all sales within this collection are final. Returns or exchanges for buyer's remorse are not accepted.
- Originals & Future Collections: Due to the 1-of-1 original nature of these pieces all sales within this collection are final. Returns or exchanges for buyer's remorse are not accepted.
✨ 2. Character Authenticity & Vintage Patina
Part of the magic of our historical collections, like The Glitterwood Guild, is the pedigree of the materials. Our sculptures purposefully incorporate genuine, weathered mid-century ceramics, handmade vintage metal flora, and authentic aged elements. Natural signs of age, gentle face fading, or a character-rich patina on vintage components are deliberate artistic choices. They represent the storybook history of the artwork and are not considered manufacturing defects or damage.
📋 3. Order Cancellations
We understand that purchasing original art is an exciting decision. If you have a change of heart after checking out, you may request a full order cancellation within 24 hours of purchase, provided the item has not yet been securely packed or handed over to our shipping carriers. To request a cancellation, please email us immediately at
[Your Support Email Address Here] with your order number.
🛡️ 4. Transit Damage Reassurance
While we do not accept standard returns for buyer's remorse on our 1-of-1 original fine art collections, your investment is 100% protected against transit damage. In the rare event that a postal carrier mishandles your delicate package, we will issue a full refund through our studio insurance. Please refer directly to our Shipping & Fragile Handling Policy page for instructions on submitting your photo documentation within 48 hours of delivery.